Heath Zenith AC-6507 User Manual download pdf (Page 6)

-6-

598-1150-01

Troubleshooting

Chime does not sound:

• Red light on the extension transmitter does not light. Check polarity of batteries.

Replace the transmitter batteries.

• Red light on the extension transmitter does light. Make sure the transmitter and

the chime channels are the same (see page 5).

• Check polarity of chime batteries. Replace chime batteries.

Battery seems OK, but the chime does not work when installed:

• Do not mount the transmitter on metal or near metal studs. This reduces the trans

mitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims to move the transmitter

off the metal surface.

• Attach the microphone directly to the existing chime case very near the ringing

part (but not on it) of the existing chime.

• Try locating chime closer to transmitter.

The range of the chime can vary with location, temperature, and battery condition

(operating temperature: 32° F to 105° F).

Chime false triggers to loud noises:

The Extension Transmitter has special circuitry to reduce false triggers from most

common household noises. The transmitter is designed to optimize its response to

mid-frequency sound where most mechanical doorbells operate and to minimize

response to extremely low or high frequency sounds. Also, the desired sound must

be present continuously for at least 2 seconds. This design reduces the response to

door slams, vibration, normal music and talking, etc. Loud continuous noises such

as yelling children or very loud music may cause false triggering. When operating in

a location with unusually high ambient noise levels try the remedies below.

• Turn the sensitivity control counterclockwise to reduce sensitivity.

• Mount the microphone inside the existing chime (see step 3, page 2).

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before

returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web

site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-

858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90004, Bowling Green, KY 42102-9004

ATTN: Technical Service

* If contacting Technical Service, please have the following information available:

Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

1 2 3 4 5 6 7 8 9 10 11 ... 23 24

No comments

Heath Zenith AC-6507 User Manual Page 6